The Center for Digital Society and GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit) collaborated in research as well as discussions with government and social commerce experts. This study is discussing the risks of transactions on social media and their impact on consumers in Indonesia. This qualitative research includes the voice of various stakeholders such as consumer protection associations, NGOs, academicians, and the government. Besides publishing our research works, we also successfully conducted the Digital Expert Talk on the practice of social commerce and Algorithmic Decision Making utilization to maximize service to sellers and buyers based on the data entered by social commerce and e-commerce users.
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Study on Countering Abusive Business and Data Practices in Social Commerce in Indonesia
This study is discussing about the risks of transactions on social media and their impact on consumers in Indonesia. This study was conducted in collaboration with GIZ, and invited the government sector as well as NGOs and associations focused on consumer protection.
05/09/2022 Read more -
Study on Risk for Consumers Due To Algorithmic Decision Making and Profiling by e-Commerce and Social Media Platforms in Indonesia
The Center for Digital Society and GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit) collaborated in research as well as discussions with government and social commerce experts.
05/09/2022 Read more
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[PRESS RELEASE] Trapped by Algorithms: Surrender or Turn Back | Digital Experts Talk #9
Yogyakarta 21 April 2022 – Today, the Indonesian people’s use of e-commerce and social commerce platforms cannot be separated from Algorithmic Decision Making (ADM) technology. ADM is a particular type of algorithm that is intended to support decision-making. In Digital Expert Talk #8, CfDS researcher Faiz Rahman stated that using ADM can help e-commerce or
29/06/2022 Read more -
[PRESS RELEASE] Social Commerce and its Risks for Consumers | Digital Experts Talk #8
Yogyakarta, 20 April 2022 – Social commerce facilitates various commercial activities through platforms such as social media in the consumer shopping process, the interaction between merchants and their customers, and the exchange of information about products or services. In essence, social commerce provides convenience for transactions, although it needs to be observed and mitigated how
28/06/2022 Read more