[PRESS RELEASE] AI: A Glimpse of the Future | CEOTalk #5

Yogyakarta, 20^th August 2019 – It’s hard to deny that artificial intelligence (AI) technology has provided various benefits to humans’ daily life. Nonetheless, the rapid development of AI is also being regarded with concerns. Several examples are where AI was imagined as a ‘being’ that has its own thoughts, and with the coming of the Industrial Revolution 4.0, it was also feared that AI technology would be able to take over humans’ work. Responding to this growing discussion, Center for Digital Society (CfDS) and Cisco System Indonesia took this issue in CfDS CEOTalk #5 with the theme ‘AI: A Glimpse of the Future’. This is the fifth time where CfDS invites various known industrial leaders in Indonesia.

The first session began by having a teleconference call with Marina Kacaribu, the Country Manager of Cisco Systems Indonesia, where this session was also shown as a demonstration of the sophistication of Cisco Webex technology. Through the teleconference call, Marina emphasized that in responding to the development of AI technology, it shouldn’t how we see the ‘glimpse of the future’, since even now, many humans’ work processes have been helped by the AI technology. For example, communication technology that is assisted by AI technology is able to provide a better user experience by adapting to our personalities and needs. “We can leave manual works since now it can be done by AI technology. Next, in depends on us to shape the technology itself to produce the outcomes that suit with our will”, said Marina.
 

The main session then continued with Chandra Herawan as the Senior Manager of Collaboration Business at Cisco Asia Region. “All industries have and will move towards digital sphere. The changes are fast and dynamic”, said Chandra when he described the condition of businesses in the digital era. Industries that have adopted technology in their business processes also tend to be innovative, agile, and risk-taking. The adoption of technology happens because technology is able to increase the effectiveness and the efficiency of humans’ performance. Cisco itself as a technology company has sought to shape technology to further facilitate humans’ work. Since 2000, Cisco has thought to increasingly utilize its data network, until finally Cisco Webex was created as a communication platform that capable of combining the concepts of audio meeting, visual meeting, and web meeting into just ‘one meeting’. The role of AI technology in Cisco Webex itself makes it easier for users who are less ‘tech-savvy’ to enjoy an integrated communication experience. “The principle of technology was originally created to replace the manual process that is repetitive to be automatic. Therefore, let’s do other things that are more value-added, while calculating the minimum risk from the negative aspects of technology “, concluded Chandra while closing the session.

Author: Raka W.