Center for Digital Society dan GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit) telah berkolaborasi dalam penelitian dan penyelenggaraan diskusi dengan pemerintah dan ahli perdagangan pada media sosial. Kajian ini mendiskusikan tentang risiko bertransaksi di media sosial dan dampaknya terhadap konsumen di Indonesia. Riset ini dilakukan secara kualitatif dengan melibatkan masukkan dari kelompok perlindungan konsumen, NGOs, akademisi, dan pemerintah. Selain mempublikasikan penelitian kami, kami juga telah berhasil menyelenggarakan Digital Expert Talk terkait praktik social commerce dan pemanfaatan Algorithmic Decision Making untuk memaksimalkan layanan kepada penjual dan pembeli berdasarkan data yang dimasukkan oleh pengguna social commerce dan e-commerce.
This study examines the risks of Algorithmic Decision Making
(ADM) on the e-commerce and social commerce for consumers in
Indonesia.
Study on Countering Abusive Business and Data Practices in Social Commerce in Indonesia
One of the
channels in which online transactions can be conducted is through social
commerce. Due to its relatively ease of use, consumers have also shifted to
social media platforms to conduct online transactions.
[SIARAN PERS] Social Commerce Menjamur: Apa Risiko bagi Konsumen? | Digital Experts Talk #8
Social commerce facilitates various commercial activities through platforms such as social media in the consumer shopping process, the interaction between merchants and their customers
[PRESS RELEASE] Trapped by Algorithms: Surrender or Turn Back | Digital Experts Talk #9
Today, the Indonesian people’s use of e-commerce and social commerce platforms cannot be separated from Algorithmic Decision Making (ADM) technology. ADM is a particular type of algorithm that is intended to support decision-making.